Shipping policy

Last updated: October 27, 2026

Where we ship

We ship to the United States, all European Union countries, the United Kingdom, Norway and Switzerland. If your country isn't available at checkout, we're unfortunately not able to deliver there yet.

Shipping costs

Shipping is free on every order, with no minimum spend.

Processing time

Orders are processed within 1–3 business days (Monday to Friday, excluding public holidays). You'll receive an order confirmation by email as soon as you place your order.

Delivery time

Once your order has been processed, delivery usually takes 7–15 business days. These are estimates: customs checks, holidays or carrier delays can occasionally make delivery take longer.

Tracking

Every order ships with tracking. We'll email you a tracking link as soon as your order is on its way. It can take a few days before the first tracking updates appear.

Multiple packages

If you order several items, they may be shipped separately and arrive on different days. This never costs you anything extra.

Customs, duties and taxes

Some orders are shipped from outside your country. Depending on where you live, your country may charge import duties or taxes when the parcel arrives. These charges are the customer's responsibility, unless they were already charged at checkout.

Wrong address

Please double-check your shipping address at checkout. If you spot a mistake, email us as soon as possible. We can only change the address before your order has shipped, and we can't be held responsible for orders delivered to an incorrect address entered at checkout.

Lost or late orders

If your order hasn't arrived within 30 business days of shipping, or tracking says it was delivered but you haven't received it, email us at nicklodder808@gmail.com with your order number and we'll help sort it out.